Last updated: September 2026
APPOINTMENT POLICY
№ 1
We recommend our valuable Clients to arrive 10-15 MINUTES EARLY to ensure your appointment starts on time and to enjoy a more relaxed experience.
№ 2
Arriving more than 15 MINUTES LATE may result in your appointment being cancelled.NO SHOW clients will have to book their future appointments only online by adding their card details or will have to pay deposit to the salon prior to their appointment.
№ 3
Cancellations should be informed minimum 3 hours prior to the scheduled appointment.
SERVICE POLICY
№ 4
For any complaints about broken / cracked nails / damaged gel polish / eyebrows / eyelash extension / hair, the salon takes responsibility and offer complimentary service recovery WITHIN 3 DAYS of your appointment.To address any issues, please send pictures of the concern to our administration within 72 HOURS after your appointment.
№ 5
Please inform us of ANY ALLERGIES, SENSITIVITIES, OR MEDICAL CONDITIONS PRIOR TO YOUR APPOINTMENT to ensure your safety and comfort.
LASH REFILL GUIDELINES
№ 6
TIMEFRAME FOR CORRECTION
Corrections must be scheduled within 2-3 weeks of the initial application. Late corrections will not be accommodated.
RETENTION OF EXTENSIONS
At least 50% of the original extensions must remain. If more than 50% of the extensions have shed, a full set may be recommended instead of a correction.
FREQUENCY OF REFILL
Lash Refills cannot be executed consecutively: only one refill is allowed before it is considered as a new set application.
ADHERENCE TO AFTERCARE
Clients must have followed the aftercare instructions provided after the initial application. Neglecting these guidelines may result in complications that prevent corrections.
NO RECENT EYE PROCEDURES
Clients should not have had any recent eye procedures (like eyelid surgery or other lash treatments) that could affect the application or retention of extensions.
RETAIL POLICY
№ 7
Before purchasing any retail items, clients must CHECK PRODUCTS PROPERLY to ensure they meet quality standards and are free of defects.
№ 8
Our salon strictly adheres to a NO REFUND | NO EXCHANGE POLICY for service packages and retail items purchased in-store.
POLICY ON LOST AND FORGOTTEN ITEMS
№ 9
Please note that the salon is not responsible for any lost or forgotten personal items. We kindly ask clients to double-check their belongings before leaving the premises.
VAT POLICY
№ 10
All prices include a 5% VAT CHARGE.
WE VALUE OUR TIME AND BUSINESS AND
WE TRULY APPRECIATE YOUR SUPPORT AND
UNDERSTANDING IN THIS MATTERS.
Sincerely with love,
HAZIZA BEAUTY TEAM
WEBSITE USAGE
By accessing and using the Haziza Beauty website (hazizabeauty.com), you agree to use it solely for lawful purposes. All content on this website — including text, images, logos, and design — is the property of Haziza Beauty and may not be reproduced, distributed, or used without prior written permission.Haziza Beauty reserves the right to modify, suspend, or discontinue any part of the website at any time without prior notice. We are not liable for any disruption in website availability.
PRICING POLICY
All prices listed on this website and in-salon are subject to change without prior notice. Haziza Beauty reserves the right to update, adjust, or modify service and retail pricing at any time. The price applicable to your service will be confirmed at the time of booking or upon arrival. Promotional prices and offers are valid for the specified period only and cannot be applied retrospectively.8. PrivacyYour personal data collected at the time of booking is used solely for appointment management and communication purposes.
We do not share your information with third parties. For full details, please refer to our [Privacy Policy].
Contact Us
For any questions regarding these Terms & Conditions, please contact us:
Haziza Beauty
City Walk, Building 25, Dubai, UAE
WhatsApp: +971 54 297 7779
Email: info@hazizabeauty.com
Haziza Beauty Team — We value your time, trust, and continued support.
