Last updated: July 2026
By booking an appointment or purchasing services at Haziza Beauty, you agree to the following terms and conditions.
Please read them carefully before your visit.
1. Appointment Policy
1.1 Punctuality
We kindly recommend all clients to arrive 10–15 minutes prior to their scheduled appointment. This ensures your service begins on time and allows you to enjoy a relaxed, unhurried experience.
1.2 Late Arrivals
Arriving more than 15 minutes late may result in the cancellation of your appointment. Haziza Beauty reserves the right to reschedule or cancel services for late arrivals to respect the time of other clients.
1.3 No-Show Policy
Clients who do not attend their appointment without prior notice will be required to book all future appointments online with valid card details on file, or pay a deposit to the salon prior to scheduling.
1.4 Cancellations
Cancellations must be communicated to our team a minimum of 3 hours before the scheduled appointment time.
Please contact us via WhatsApp at +971 54 297 7774 to cancel or reschedule.
2. Service Policy
2.1 Service Guarantee
In the event of any concerns regarding nails, gel polish, eyebrows, eyelash extensions, or hair services, we offer complimentary service recovery within 3 days of your original appointment.
2.2 Reporting Issues
To initiate a service recovery request, clients must send photographic evidence of the concern to our administration within 72 hours of the appointment. Requests submitted after this period will not be eligible for complimentary correction.
2.3 Health & Allergy Disclosure
Clients are required to inform our team of any allergies, sensitivities, or medical conditions prior to their appointment. Haziza Beauty cannot be held responsible for adverse reactions resulting from undisclosed health information.
3. Retail Policy
3.1 Product Inspection
Before purchasing any retail products, clients are responsible for inspecting items to ensure they meet their expectations and are free of defects. Please check all products carefully at the point of sale.
3.2 No Refund & No Exchange Policy
Haziza Beauty operates a strict No Refund and No Exchange policy on all service packages and retail products purchased in-store. All sales are final.
4. Lost & Forgotten Items
Haziza Beauty is not responsible for any personal items lost, forgotten, or left unattended on the premises. We kindly ask all clients to check their belongings before leaving the salon.
5. VAT Policy
All prices displayed are inclusive of a 5% Value Added Tax (VAT) charge in accordance with UAE Federal Tax Authority regulations.
6. Website Usage
By accessing and using the Haziza Beauty website (hazizabeauty.com), you agree to use it solely for lawful purposes. All content on this website — including text, images, logos, and design — is the property of Haziza Beauty and may not be reproduced, distributed, or used without prior written permission.Haziza Beauty reserves the right to modify, suspend, or discontinue any part of the website at any time without prior notice. We are not liable for any disruption in website availability.
7. Pricing Policy
All prices listed on this website and in-salon are subject to change without prior notice. Haziza Beauty reserves the right to update, adjust, or modify service and retail pricing at any time. The price applicable to your service will be confirmed at the time of booking or upon arrival. Promotional prices and offers are valid for the specified period only and cannot be applied retrospectively.8. PrivacyYour personal data collected at the time of booking is used solely for appointment management and communication purposes.
We do not share your information with third parties. For full details, please refer to our [Privacy Policy].
Contact Us
For any questions regarding these Terms & Conditions, please contact us:
Haziza Beauty
City Walk, Building 25, Dubai, UAE
WhatsApp: +971 54 297 7779
Email: info@hazizabeauty.com
Haziza Beauty Team — We value your time, trust, and continued support.
